Shipping Policy

Thank you for shopping with iliabeauty. Our goal is to provide you with a smooth and reliable shipping experience.

Order Processing Time

All orders are processed within 1-3 business days. Please note that orders are not shipped or delivered on weekends or holidays.

Shipping Time

After processing, shipments typically take 7-12 business days to arrive. Delivery times may vary depending on your location and other external factors.

Shipping Fees

Shipping fees are calculated based on your order details and are displayed at checkout before you complete your purchase.

Order Cancellation

You may request to cancel your order within 24 hours of placing it. After this period, your order will be processed and shipped as scheduled.

Returns and Refunds

If you are not fully satisfied with your purchase, you may return the item(s) within 14 days of receiving your order.

Customers are responsible for return shipping costs unless the return is due to a defective, damaged, or incorrect item.
Please contact us at nguoithanhphocbn043@gmail.com prior to returning any item to receive return instructions.
Refunds will be processed within 5-10 business days after we receive and inspect the returned item(s).